Privacy Policy 

The type of personal information we collect. 

We limit the personal information collected to that reasonably required to satisfy your expectations and fulfil our obligations to you as a farming business and accommodation provider. This information may include:

• Your name and contact details, including telephone number, email and postal address.

• Specific information relating to your booking or enquiry.

• Records of any correspondence.

How we get the personal information and why we have it?

We only collect personal data from you by specifically asking for it:

• When you submit an enquiry regarding our products/services or make an accommodation booking.

• When you submit a review.

• When you register to receive our email newsletter(s), take part in one of our surveys or competitions or engage with us on social media.

• When you otherwise contact us via the website, telephone or email.

• For any communication deemed a legitimate purpose, such as notifying you of changes to our service or in order to carry out our obligations to you.

• To assist with fraud prevention.

How we store your personal information 

We are committed to protecting your privacy and follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission, as well as to prevent unauthorised access. 

• The computers that store the information are kept in a secure room with restricted access, and we use firewalls and other measures to restrict electronic access.

• Your personal information will be stored for no longer than is reasonably required for record keeping, complying with legal obligations and resolving disputes.

• None of the information that we collect will be disclosed to any third party, other than data processors acting on our behalf, unless we are required to do so by law.

• We will never share your information with third parties for their own marketing purposes without your express consent.

• This website contains links to third party websites over which we have no control. If you opt to visit those sites, then you should check you are happy with their own privacy policies and terms of use before providing any personal information.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information. 

• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us if you wish to make a request.

How to complain:

If you have any concerns about our use of your personal information, you can make a complaint to us through our contact details on this website.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:       

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk